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Alltid bra priser och snabb leverans. | Adlibris This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

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Save up to 80% by choosing the eTextbook option for ISBN: 9780113314218, 0113314213. The print version of this textbook is ISBN: 9780113314201, 0113314205. ITIL provides a systematic and professional approach to the management of IT service provision. ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics. ITIL Heroes Handbook 1.

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